Payment & Delivery
Payment Methods
At Arabian Soul Perfumes, we offer secure and convenient payment options to ensure a smooth shopping experience.
You can complete your purchase using:
- Cash on Delivery (COD)
- Direct Bank Transfer
- Check Payment
- Online payment methods (if available on the website)
All payments must be completed or confirmed before order processing begins (except COD orders).
Order Processing
- Orders are processed within same day or next working day after confirmation
- Orders placed on weekends or public holidays will be processed on the next working day
- You will receive confirmation once your order is successfully placed
Delivery Timeframe
We aim to deliver your order quickly and safely.
- Within UAE: Delivery takes 3–5 working days
- International Orders: Delivery timelines vary depending on destination and courier service
Delivery timelines may be affected by:
- Public holidays
- Courier delays
- Remote delivery locations
Shipping Methods
- Within UAE: Delivered via registered courier services or speed post
- International Orders: Shipped through international courier services or speed post
All orders are dispatched based on availability and confirmation status.
Delivery Charges
- Free shipping across the UAE
- International shipping charges (if applicable) will be calculated at checkout
Delivery Address
- Orders will be delivered to the address provided during checkout
- Please ensure all delivery details are accurate to avoid delays
Arabian Soul Perfumes is not responsible for delays caused by incorrect or incomplete address details.
Delivery Delays
While we strive to meet our delivery timelines, delays may occur due to:
- Courier service issues
- Weather conditions
- Public holidays or unforeseen circumstances
In such cases, we will notify you accordingly.
International Shipping
For overseas customers:
- Orders are shipped through trusted international courier partners
- Delivery timelines and customs processes may vary by country
- Any customs duties or import taxes are the responsibility of the customer
Damaged or Lost Shipments
- Arabian Soul Perfumes is not liable for damages caused during transit
- However, if your order arrives damaged, please contact us within 24 hours of delivery with proof
Failed Delivery
If delivery fails due to:
- Incorrect address
- Customer unavailability
- Refusal to accept delivery
We reserve the right to:
- Charge re-delivery fees
- Cancel the order if necessary
Important Notes
- All deliveries are subject to courier company policies
- We ensure timely dispatch, but final delivery is handled by third-party logistics providers
Contact Us
For any questions related to payment or delivery, please contact us through our official website.